Selecting and Appointing an IHO

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School District Responsibilities

The school district must begin contacting impartial hearing officers (IHOs) for appointment selection immediately, but not later than two business days after receipt of the written request for a hearing. Multiple IHOs may be contacted at one time. The district does not need to wait 24 hours before contacting another IHO. During the appointment selection process the school district may ask an available IHO:  

  • To ensure their schedule is such that any sufficiency challenges may be determined by the IHO within 5 calendar days upon receipt of request; and
  • To ensure they are available to initiate the hearing timeline within 14 calendar days after the conclusion of the resolution period or, if the school district is unable to obtain participation of the parent(s) in the resolution meeting, after reasonable efforts are made and documented.

The school district must document all IHO contacts in a way that can be independently verified. Independently verifiable documentation may include requests and responses conveyed via facsimile, electronic mail, certified overnight mail, and telephone contacts that are recorded and confirmed in writing. The school district must ensure there is a mechanism in place to receive the IHO's response within the 24-hour period. The IHRS provides an electronic method of maintaining the required contact documentation. Districts are encouraged to use this mechanism (see Contacting an IHO).

Board of Education Designee

A board of education may elect to designate the appointment process to one or more of its members so that the appointment can occur immediately. If the board of education does not elect this option, it must immediately (i.e., without delay) convene as a full board to appoint the IHO since an impartial hearing cannot be convened until a board of education appointment is made. The regulations do not permit a delay in the appointment of the IHO. In the event the board does not have a regularly scheduled meeting at the time the IHO is selected, the board of education must convene a special meeting for the purpose of appointing the IHO.

Impartial Hearing Officer Responsibilities

The IHO shall respond within 24 hours to a district contact regarding availability to serve as an IHO. If the IHO fails to respond, the district can move on to the next available IHO.

The IHO must be available to conclude the hearing process within 45 calendar days for Committee on Special Education (CSE) cases and 30 calendar days for Committee on Preschool Special Education (CPSE) cases unless extensions are granted at the request of either party. There are no extensions for expedited cases.

The IHO Rotational List

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Each school district must appoint from a current rotational list of certified and active IHOs in New York State (except New York City which maintains its own IHO rotational list). An IHO may be eligible to serve in more than one county.

The district-specific rotational list in the IHRS is designed to help districts meet this regulatory requirement. You cannot access a list of IHOs serving another school district.

Districts are discouraged from printing a copy of the IHO Rotational List for reference as IHO names may be added or deleted from the list throughout the year. Instead, logging in to the IHRS for each new case is recommended.

Accessing the IHO Rotational List

Click IHO Rotational List on the IHRS home screen. A list of IHOs opens. Names are listed in alphabetical order. The name of the most recently appointed IHO appears at the bottom of the list. The next IHO available for appointment is at the top of the list. The district must contact IHOs in the order displayed on this list except when a case is being potentially consolidated or refiled (see Appointing an IHO Out of Rotation).

Note: If a list of IHOs does not appear after clicking IHO Rotational List on the IHRS home screen, this may mean your district's initial marker has not been set.

The IHO Rotational List is updated automatically when:

  • You appoint an IHO;
  • A new IHO is added to your county; or
  • An existing IHO is activated/reactivated in your county.

Setting the District Initial Marker

The school district sets its rotational marker one time only. The marker sets the starting point in your district's rotational list in IHRS. Thereafter, the marker is moved automatically when you appoint an IHO to a case. The appointed IHO moves to the bottom of the list, and the next IHO in the list moves up to the top of the list.

Follow the steps below to set the District Rotational Marker if this is the first time the district is entering an impartial hearing case:

Step 1: Click District Initial Marker on the IHRS home screen. A list of IHOs opens. An N under the Marker column by each IHO's name indicates your district's rotational list marker has not been set. Please contact the the Special Education Due Process Unit at specedih@nysed.gov or (518) 473-0170 if you do not see a list of IHOs after clicking on District Initial Marker.

Step 2: Click the last IHO Identifier number on the list.

Step 3: Go to the Marker field. Click the arrow and select Y from the dropdown list.

Step 4: Click Save.

Contacting an IHO

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You may simultaneously contact several IHOs to determine their availability, but the selection of the IHO must be based on the rotational list regardless of which IHO responds first. For example:

  1. IHO 1 is not available. You leave a message for IHO 1 to return your call regarding appointment. The IHO has 24 hours to respond.
  2. IHO 2 declines appointment.
  3. IHO 3 is available and accepts appointment. You notify IHO 3 that you are waiting for a response from another IHO on your district's rotational list and will contact them with the result.
  • If IHO 1 calls and declines the appointment or does not respond with 24 hours, you contact IHO 3 to arrange the appointment. You cannot go back to IHO 2 for appointment to any impartial hearing requests your district receives after this request; in this case, after IHO 3 is appointed. The names of IHO 1IHO 2, and IHO 3 move to the bottom of the rotational list.
  • If IHO 1 calls within 24 hours and accepts the appointment, you arrange the appointment. After being appointed, the name of IHO 1 moves to the bottom of the rotational list. You notify IHO 3 that a previous IHO has accepted appointment. IHO 2 and IHO 3 remain next on the list for appointments to future impartial hearings.

Accessing IHO Contact Information

Step 1: Click IHO Rotational List on the IHRS home screen.

Step 2: Click the Iho Id number to access the specific IHO's contact information. Contact the IHO at the top of the rotational list first, then proceed down the list in order.

Step 3: You may record or print out the contact information to refer to when contacting the IHO. Some IHOs maintain two addresses. Use the PRIMARY address first to contact the IHO.

Do not use any address that has a Y in the Inactive? field. The indicates the address is inactive. IHOs who have served, but have become inactive (e.g., removed themselves, deceased, etc.), remain on the list as "inactive" in case the district needs to access information regarding past cases for data analysis purposes.

 Record the following information to document IHO contacts:

  • Contact Date and Time;
  • Contact Method (i.e., Home Phone, Work Phone, Email);
  • Result Date and Time; and
  • Contact Result (i.e., accepted, declined, no response).

This information may later be recorded on the Hearing Officer Contact Data screen of the new case you have opened. You are not required to use the IHRS to maintain contact documentation. However, it is helpful in keeping an accurate case record in the event any questions arise.

Step 4: Click the Menu tab in the blue navigation bar located at either the top or bottom of the screen to return to the IHRS home page.

Entering IHO Contact Information

Step 1: Click Case Maintenance on the IHRS home screen. Open the case that needs IHO contact information entered. Entering the Case Identifier number is the most efficient way to locate the correct case.

Step 2: Click New under Hearing Officer Contact Data.

Step 3: Click List next to the IHO Identifier field. Click the Iho Id number of the IHO you want to select.

Step 4: Enter information in the appropriate fields. The Contact Time and Result Time fields must be completed using the military time format (e.g., 14:30 instead of 2:30 p.m.; 08:30 instead of 8:30 a.m.).

You may need to wait for a response before entering information into the Result Time, Result Date, and Contact Results fields. If the IHO declines appointment for a reason not listed, enter the reason for declination in the Declined Other Reason field.

Step 5: Click Save.

Step 6: Click the Case Identifier link at the top of the screen to return to Case Maintenance. The IHO contact data you entered appears under Hearing Officer Contact Data. The information is listed in order by the IHO Identifier numbers.

Entering IHO Contact Results

If you need to leave a message for the IHO, follow the steps below to enter the date and contact results after the IHO responds:

Step 1: Click Case Maintenance on the IHRS home screen. Open the case that needs IHO contact results entered.

Step 2: Scroll down to Hearing Officer Contact Data. Click the Contact Date link next to the name of the IHO whose date and contact results need to be entered.

Step 3: Enter information in the Result Time, Result Date, and Contact Result fields.

Step 4: Click Save.

Step 5: Click the Case Identifier link at the top of the screen to return to Case Maintenance. The IHO contact results data you entered appears under Hearing Officer Contact Data.

Appointing an IHO

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You must complete the contact and contact result information for all contacted IHOs, using the IHRS or the school district's own mechanism, before recording the appointment of an IHO. An IHO must accept within 24 hours to be appointed.

The board of education (BOE) must immediately appoint the IHO who was selected from the rotational list (see School District Responsibilities – Board of Education Designee).

Entering an IHO Appointment

Step 1: Click Case Maintenance on the IHRS home screen. Open the case that needs an IHO appointment entered.

Step 2: Click New under Hearing Officer Appointments.

Step 3: Click List next to the IHO Identifier field. Click the Iho Id number of the IHO the BOE approved for appointment.

Step 4: Use the calendar function to complete the BOE Appointment Date field.

Step 5: Click Save.

Step 6: Click the Case Identifier link at the top of the screen to return to Case Maintenance. The IHO appointment data you entered appears under Hearing Officer Appointments.

Recusal and Rescission

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Recusing an IHO Appointment

The IHO may recuse themself from a case for reasons of availability or conflict of interest such as a personal bias or prejudice, a familiar relationship concerning a party or witness, or personal knowledge of disputed evidentiary facts concerning the proceeding.

Either party to the hearing may request that the IHO recuse themself if it is believed there is a potential conflict of interest or concern regarding the impartiality of the IHO who has been appointed. The IHO must hear the argument and decide whether the party's reason for requesting recusal is valid. If the IHO is not willing to recuse themself, either party to the hearing may appeal such decision to the State Review Office (SRO) once the final decision of the IHO has been rendered on the case.

The school district must immediately select and appoint another IHO in accordance with the rotational selection and appointment procedures if the IHO is recused from the case (see Appointing an IHO).

Entering an IHO Recusal

Step 1: Click Case Maintenance on the IHRS home screen. Open the case that needs an IHO recusal entered.

Step 2: Scroll down to Hearing Officer Appointments. Click the Appt Id link.

Step 3: Click New under Hearing Officer Recusal Data.

Step 4: Enter information in the appropriate fields. Enter the reason provided by the IHO for the recusal request in the Recusal Reason field.

Step 5: Click Save.

Step 6: Click the Case Identifier link at the top of the screen to return to Case Maintenance. A Y in the Recusal Indicator column under Hearing Officer Appointments indicates the IHO was recused from the case. The recusal data you entered may be accessed by clicking the Appt Id link.

Rescinding an IHO Appointment

If, by mutual agreement of the parties, the IHO is deemed incapacitated or otherwise unavailable or unwilling to continue the hearing or issue the decision, the BOE must rescind the appointment of the IHO and immediately select and appoint another IHO in accordance with the rotational selection and appointment procedures (see Appointing an IHO).

Entering an IHO Rescission

Step 1: Click Case Maintenance on the IHRS home screen. Open the case that needs an IHO rescission entered.

Step 2: Scroll down to Hearing Officer Appointments. Click the Appt Id link.

Step 3: Use the calendar function to complete the Rescinded Date field.

Step 4: Use the dropdown arrow to complete the Rescinded Reason field.

Step 5: Click Save.

Step 6: Click the Case Identifier link at the top of the screen to return to Case Maintenance. The date in the Rescinded Date column under Hearing Officer Appointments indicates the IHO's appointment to the case was rescinded. The rescission data you entered may be accessed by clicking the Appt Id link.